Welcome to information on Pflugerville environmental and water conservation efforts. You'll find information on reporting pollution, area water providers, service areas, watering restrictions and the conservation efforts now in effect for outdoor watering in Pflugerville.
Water Conservation TipsORD1147-13-06-25
Stage 3 Water Restrictions start September 13, 2019
Under Stage 3, all Residential and Commercial water customers must follow a once a week watering schedule based on the last number of their address.
• Addresses ending in 0 or 1 may water on Mondays before 10 a.m. and from 7 p.m. to midnight.
• Addresses ending in 2 or 3 may water on Tuesdays before 10 a.m. and from 7 p.m. to midnight.
• Addresses ending in 4 or 5 may water on Wednesdays before 10 a.m. and from 7 p.m. to midnight.
• Addresses ending in 6 or 7 may water on Thursdays before 10 a.m. and from 7 p.m. to midnight.
• Addresses ending in 8 or 9 may water on Fridays before 10 a.m. and from 7 p.m. to midnight.
• No watering allowed on Saturday or Sunday.
New Lawn Installation: (a) For the first ten days after installation, once a day; (b) For day 11 through 20 after installation, once every other day: (c) For day 21 through 30 after installation, once every third day
Hand watering is permitted on all weekdays, regardless of address, with a hand-held positive shutoff nozzle or up to a five-gallon bucket before 10 a.m. and from 7 p.m. to midnight. Car washing is only permitted at commercial facilities.
All water customers must comply with the restrictions above, or risk a fine.
The City will enforce water restrictions. Customers will receive warnings prior to facing administrative fees. The goal is to educate residents on the proper watering times and to make sure sprinkler systems are set up properly.
• First violation – customer given a yellow violation notice and information on the water schedule.
• Second violation – customer given a red notice, letter from the City outlining the water violation and a visit from city staff to discuss how to conserve and comply with the water restrictions.
• Third violation – customer will receive a letter from the City and a $100 administrative fee added to the customer’s water bill.
• Final notice – customer will be sent a certified letter from the City notifying them that their water will be disconnected. There is a $50 reconnect fee that must be paid before the water service is reconnected.
Report any watering restriction violations to the City of Pflugerville Public Works Department at 512-990-6400.
Questions about your water bill?
Before you call the city about your water bill, please review this water checklist.
Have you had an electric power surge?
Power surges can reset your sprinkler system to manufacturer settings, so you may think you’re watering once a week for 10 minutes a zone and actually be watering two to three times a week at 15 minutes. If your sprinkler system did reset, the clock may be off too. You might be watering while you’re at work in the heat of the day, and not realize it.
When is the last time you inspected your water softener?
Look at its age and if it’s in need of any recommended routine maintenance or repairs. Water softeners can get stuck in regeneration mode or regenerate if reset from a power surge too.
Do you have the greenest lawn on the block?
Check your sprinkler settings again, even if you haven’t touched it lately. Do you have a green spot in one spot of your lawn? - A big green spot in an area of your lawn can indicate a leak.
Did you change your water schedule when the city went from Stage 3 to Stage 2?
Adding one additional watering day a week may have put you in the higher price per gallon rate. Water is charged by volume, so by adding an extra 10,000 gallons to your bill, your cost could go up more significantly. (water rate chart by volume)
Is your toilet running?
Make sure your toilet isn’t running when it hasn’t been used. To test, put a drop of food coloring in the tank and wait a few minutes to see if the color ends up in the bowl. If so, your tank may be running and leaking water.
Did you fully turn off your outdoor faucet?
Make sure you’ve turned off all your outdoor faucets after you washed the car. Any dripping that’s happening at the base of your hose if you forgot to turn the hose off can really add up.
Still not sure? Please call utility billing at 512-990-6100 and we can check your individual account data.
Sprinkler System Audits
The city Public Works Department offers sprinkler system audits to customers from April 1st to September 30th. Schedule one for your home by calling 512-990-6400. Please make sure you can be home during the sprinkler audit that you request as city staff need access to your sprinkler box.
The city's water comes from Lake Pflugerville which is fed by the Highland Lakes and groundwater. See how Pflugerville's water ties into the current restrictions and conservation mandates:
Colorado River Basin Watersheds
Lower Colorado River Basin (Lake Pflugerville)
Watersmart.org is provided by Lower Colorado River Authority (LCRA) and is a comprehensive site containing pertinent information to help you learn how to use water efficiently during this prolonged drought cycle.