Water charges are calculated by the numerical reading on the water meter. Meters are read and bills are mailed monthly. Customers have 15 days to pay their utility bill. Responsibility for timely payment of the account, regardless of whether the bill is received or not, lies with the customer. Bills not paid by the due date incur a penalty of 10% added to the total of the current bill.
Solid Waste (Trash)
For residential customers, solid waste (trash) rates include service for trash and recycling pickup. Trash pickup occurs once each week and recycling is picked up on the same day as trash every other week. The solid waste and recycling also allow bulk curbside pickup with a six-item limit.
For more information, please email firstname.lastname@example.org or call 512-990-6100.