About Utility Billing

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Our mission

The Utility Billing Department monitors and manages the business and service components of all water, wastewater, trash, and recycling services for the utility customers in the city and its service area.

Utility Billing assists you with these services:

  • Utility Connections and Disconnections
  • Water/Wastewater Problems
  • Trash and Recycling
  • Bill Payments
  • Water Conservation

Contact us

There are several ways you can contact the Planning Department:

Email us  Call us: (512) 990-6100  Fax us: (512) 251-5768

Department Leadership

Tracy Hibbs  Utility Business Operations Manager
Phone: (512) 990-6139
Email: tracyh@pflugervilletx.gov

Find us

Physical Address
100 East Main Street, Suite 100
Pflugerville, TX 78660

Mailing Address
City of Pflugerville
P.O. Box 589
Pflugerville, TX 78691