About Utility Billing

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City Hall offices are currently closed to the public due to COVID-19.  Calls are being answered between the hours of 10am - 4pm. For faster service, please email utilitybilling@pflugervilletx.gov.   

The Utility Billing Department monitors and manages the business and service components of all water, wastewater, trash, and recycling services for the utility customers in the city and its service area.

Utility Billing assists you with these services:

  • Utility Connections and Disconnections
  • Water/Wastewater Problems
  • Trash and Recycling
  • Bill Payments
  • Water Conservation

Welcome to the City of Pflugerville!

We are here to help you!


Tracy Hibbs - Utility Business Operations Manager
100 East Main Street, Suite 100
P.O. Box 589
Pflugerville, TX 78691

Email: tracyh@pflugervilletx.gov

Phone: 512-990-6100
Fax: 512-251-5768