About Utility Billing

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The Utility Billing Department monitors and manages the business and service components of all water, wastewater, trash and recycling services for the utility customers in the city and its service area.

Utility Billing assists you with these services:

  • Utility Connections and Disconnections
  • Water/Wastewater Problems
  • Trash and Recycling
  • Bill Payments
  • Water Softener Rebate Program
  • Water Conservation

We are here to help you!

Contact

Tracy Hibbs - Utility Business Operations Manager
100 East Main Street, Suite 100
P.O. Box 589
Pflugerville, TX 78691

Phone: 512-990-6100
Fax: 512-251-5768